Suitable Debt Solutions Privacy Policy

Introduction

This statement outlines the ways in which Suitable Debt Solutions will collect and use personal data collected via its website.  Suitable Debt Solutions respects an individual’s right to personal privacy and will only use information in the ways detailed below.  This statement applies only to information collected at Suitable Debt Solutions Web site(s).

Part I. Information Collection

By filling in the contact form on the website you have specifically decided to make contact with Suitable Debt Solutions.  We will ask you for information about yourself on the contact form.  Only information provided in this way is collected by Suitable Debt Solutions.  Other features on the website, such as the Debt Calculator, do not store or pass on information unless you specifically request that the information is transmitted as part on an online enquiry. Suitable Debt Solutions does not actively market to children, and we never knowingly ask a person under 18 years of age to divulge personal information. In order to assess the effectiveness of our marketing activities we collect data from “Referrer/Agent Headers” passed by your browser.  This information is of a general nature and an individual cannot be identified by it.  This demographic data is collected and collated by our web analytic and tracking software, supplied by a third party. To enable us to collect the general, demographic data we use “cookies”.  A “cookie” is a piece of information stored on your computer that enables a website to “remember” something about you or the way you use a website, at a later date.  Cookies are very common and used by a great number of websites; they do not harm your computer in any way or contain information that others could read and understand. Suitable Debt Solutions uses a combination of different types of cookies in the following ways: To gather general information about visitors to our website(s) that we then use to understand and provide content of interest to our visitors, to formulate improvements to our services and to tailor aspects of the site functionality for individual visitors. We place advertisements and promotions on third party websites and use specialist analytic and tracking software, including cookies, to measure the effectiveness of these. Suitable Debt Solutions owns the anonymous data that is collected and it is not shared with any other third party. As a means of us recognising that we have already asked you to participate in any online research that we may conduct from time to time and to prevent us asking you to complete the same questionnaire every time that you visit Suitable Debt Solutions website(s). If you do not want us to use cookies to collect anonymous data from you when you visit Suitable Debt Solutions website(s), you can configure your browser not to accept them or to opt-out. Please refer to your browser’s ‘help’ facility.

Part II. Information Usage

When you give your personal information to Suitable Debt Solutions it will be used only for the purpose of making initial contact with you.  When you make an online enquiry you agree to allow us to contact you either by telephone or email to action your enquiry. On some occasions we may feel that, after assessing your enquiry, one of our partner companies would be able to provide better advice or a better service.  In these cases we will pass your information to that partner company for processing.  Websites found through links provided on our website(s) are independent of Suitable Debt Solutions and we therefore encourage visitors to read the individual privacy policies found there as they may differ from ours. Should our policy on information collection or use change we will post a revised statement here. 

Part III. Access to Information

The Data Protection Act 1998 affords certain rights to individuals who provide data to companies such as Suitable Debt Solutions.  One of these is that users of our website have the right to view all information held about them and/or request that it be destroyed. Any such request should be made in writing to the company’s registered address.

Part IV. Problem Resolution

If any visitor to our website experiences any problem whatsoever related to its use they should contact Suitable Debt Solutions by telephone, fax, post or email. We endeavor to solve all problems within 7 working days.

Part V. Data Storage and Security

Suitable Debt Solutions protects user information by employing secure servers, firewalls, SSL encryption (where appropriate) and other technology and procedures used to protect consumer privacy.